Ts25 believes that online entertainment should be enjoyed in a healthy, balanced way. We are committed to helping every user maintain the right balance between the fun of gaming and personal responsibility.
At ts25, we take our responsibility as an online entertainment platform provider in Malaysia seriously. Online gaming should be a source of fun and recreation — not stress or financial hardship.
We provide a range of tools and resources to help users stay in control. This responsible gaming policy is more than just an obligation — it reflects ts25's core values in safeguarding the well-being of every member.
Ts25 is strictly open to individuals who have reached the legal age under Malaysian law. We encourage all users to play mindfully, set clear limits, and seek help whenever needed.
Recognising the early signs is the first step toward getting help. Watch for these indicators in yourself or someone you care about.
Borrowing money from family, friends, or using credit to fund gameplay is a serious warning sign that needs to be addressed immediately.
Spending longer than planned or finding it hard to stop even when you intended to.
Feeling anxious, irritable, or uncomfortable when unable to access the gaming platform during your usual hours.
Continuing to play in an attempt to recover lost money, often resulting in even greater losses.
Gaming begins to interfere with work, personal relationships, or family obligations to the point where daily life is affected.
Feeling the need to hide how much time or money you've spent on gaming from those around you.
Self-control starts with smart planning. Here are some practical tips to help you set healthy limits.
Ts25 provides several self-control mechanisms that users can activate at any time through their account settings.
Deposit Limit: Users can set daily, weekly, or monthly deposit limits in RM to control how much money is loaded into their gaming account. Limits take effect immediately once set.
Cooling-Off Period: If you feel like you need a break from the platform, you can activate a cooling-off period for a set number of days or weeks. During this time, your account will be temporarily suspended.
Self-Exclusion: For users who need a longer break, the self-exclusion option lets you restrict access to the ts25 platform for an extended period. This is a step we fully support for your well-being. To activate this feature, please contact our support team.
Ts25 takes firm measures to ensure our platform remains inaccessible to minors. Account registration requires age verification, and we reserve the right to re-verify user information at any time.
If you share a device with younger family members, we advise you to:
Any account suspected of being owned or used by a minor will be suspended immediately pending investigation.
Only individuals who meet the legal age requirement under Malaysian law are permitted to register and play on the ts25 platform.
Identity VerificationWe reserve the right to request official identity verification documents at any time to ensure compliance with this age policy.
Online gaming is just one of many recreational activities available. ts25 encourages users to maintain a balanced lifestyle by engaging in a variety of other activities — sports, socialising, pursuing hobbies, and spending quality time with family.
If you find that gaming is taking up too much space in your life, it may be time to reassess your gaming habits. There's no shame in acknowledging that you need support — it's a sign of strength, not weakness.
The ts25 support team is on hand to assist you with information on self-control tools and can connect you with appropriate support resources.
If you or someone you know is struggling with a gambling-related issue, professional help is available. Don't wait until the situation gets worse.
Remember: Seeking help is the bravest first step you can take.
Ts25 is committed to keeping your gaming experience positive and safe. Contact us or check our FAQ to learn more about our self-control tools.