Ts25 Privacy Policy — User Information Protection

Ts25 is committed to protecting the privacy and personal data security of every user on our platform in Malaysia. This policy explains how we collect, use, store, and safeguard your information.

Secure Data Privacy Assured User Rights End-to-End Encryption

Personal information fully protected SSL encryption active on all MYR transactions No data sharing without consent You have the right to access and delete your data 24/7 support via live chat Secure server data storage Personal information fully protected SSL encryption active on all MYR transactions No data sharing without consent You have the right to access and delete your data 24/7 support via live chat Secure server data storage

Types of Information We Collect

When you register and use the ts25 platform, we collect several categories of information to ensure a smooth, secure, and personalised experience for you.

Account Information

Full name, email address, phone number, date of birth, and login credentials for user identity verification.

Device Information

Device type, operating system, web browser, IP address, and other technical data that help us optimise the platform.

Payment Information

Transaction records in MYR (RM), including deposits and withdrawals. Full card numbers are never stored on our servers.

Usage Data

Game history, entertainment preferences, session duration, and platform usage patterns, used to improve the overall user experience.

Safe MYR deposits on the ts25 platform with Malaysian batik — All transactions in MYR are handled to the highest security standards.

Cookies & Session Tracking

Ts25 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help our platform remember your preferences and keep your login session running smoothly.

We use several types of cookies: session cookies that expire automatically when you close your browser, persistent cookies stored for a set period to remember your preferences, and analytics cookies that help us understand how users interact with the platform.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the full functionality of the ts25 platform, including the auto-login feature.

Types of Cookies Used

Essential Cookies — Required for core platform functions such as login and account security.
Preference Cookies — Saving your language preference and display settings.
Analytics Cookies — Collecting usage data without directly identifying individuals.
Game Session Cookies — Keeping your game session uninterrupted while you play.

Why We Use This Information

Every piece of information ts25 collects has a clear and legitimate purpose — to keep the platform running smoothly and to serve our users properly.

Account Verification & Security

Ensuring that only the verified account owner can access the account and carry out transactions.

MYR Transaction Processing

Securely and accurately verifying and processing deposits and withdrawals in MYR (RM).

Customer Support

Helping our support team resolve enquiries and account issues faster and more accurately.

Platform Improvements

Analysing usage patterns to improve the performance, interface, and overall ts25 experience.

Promotional Communications

Sending relevant promotional content and platform updates, only where you have given your consent to receive them.

Legal Compliance

Meeting all applicable legal requirements, regulations, and industry standards in Malaysia.

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Malaysia's online casino entertainment at ts25 — with your data security guaranteed

Data Storage & Security

Ts25 operates on secure server infrastructure with data encryption both in transit and at rest. All sensitive information, including passwords and payment details, is protected using the latest industry-standard security protocols.

We restrict access to users' personal data to staff who require it to carry out their official duties. All staff are bound by strict confidentiality agreements.

While we take comprehensive security measures, no digital system is entirely risk-free. You are also responsible for keeping your account password secure and not sharing your login credentials with anyone.

User data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Data that is no longer needed will be securely disposed of in accordance with our internal procedures.

Sharing Information with Third Parties

Ts25 does not sell, rent, or disclose users' personal information to any third party for marketing purposes without your consent. We only share data in the following limited circumstances:

Payment service providers — to process MYR transactions securely. They only receive the information strictly necessary for that purpose.
Technical infrastructure providers — such as server and cybersecurity services that help us keep the platform running reliably.
Authorities and regulatory bodies — where required by Malaysian law or a valid court order.
Business partners — only with your explicit consent, and subject to strict data protection agreements.

All third parties we work with are required to uphold data protection standards equivalent to those set out in ts25's privacy policy.

We Will Never

Sell your personal data to advertisers
Disclose your financial information without authorisation
Sharing your location data without your consent
Using your data for profiling outside the ts25 platform

Your Rights as a User

As a ts25 user, you have full rights over your personal data. The following are rights you may exercise at any time.

Right of Access

You have the right to request a copy of all personal information we hold relating to your account. Requests will be processed within 14 business days.

Right to Rectification

If your information is inaccurate or out of date, you may request that we update or correct it by reaching out to our customer support team.

Right to Erasure

You may request the deletion of your account and personal data, subject to any minimum financial record-keeping requirements imposed by applicable law.

To exercise any of the rights above, please contact the ts25 support team via in-platform live chat or by email at [email protected]. We will respond within a reasonable timeframe.

Policy Updates & How to Contact Us

Ts25 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated via a notice on the website or by email to registered users.

Continuing to use the ts25 platform after any policy changes take effect means you accept the updated terms. We encourage you to review this page periodically to stay informed about how we handle your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via:

Email: [email protected]
Live Chat: Available in-platform after login, active 24 hours a day
FAQs: Visit FAQ page for quick answers to common questions

Policy Information

Effective Date: January 2026
Current Version: 1.0
Language: Bahasa Melayu
Jurisdiction: Malaysia